How To Make A Referral

How to Refer a Family

  • Talk to the family about Home-Start

  • Suggest to the family how Home-Start could help

  • Ask the family’s permission to contact Home-Start

  • Contact the local Home-Start office

  • A referral form, which you can download here, should be sent to us either via email or post, indicating the reasons for referral.


What Happens after Referral?


  • Each referral, and the resources available will be considered by the Co-ordinator

  • The Co-ordinator will visit the family to clarify their needs and the support which Home-Start could offer

  • A volunteer, carefully selected for the family, will be introduced

  • Occasionally a family may need to wait for a suitable volunteer to become available



The referrer will be contacted with information about the support to be offered.

Find us: 

30 Whitehall Street, 3rd Floor, Dundee,


© 2021 by Home-Start Dundee

Home-Start UK - a charitable company limited by guarantee. Charity no. in England and Wales 1108837, in Scotland SC039172 and  no. 5382181.